Apps by Appdoh

Customer Service

Contact Center

Appdoh Customer Service Contact Center lets your provision AI as customer service agents for your businesses.

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Benefits

Unified Experience
Seamless customer experience across all communication channels
Boost Efficiency
Reduce response times by up to 60% with intelligent routing
Scale Support
Handle more customers with the same team size

How it works

1

Customer Contacts

Customers reach out through any channel
2

Smart Routing

AI routes to the best available agent
3

Resolution

Agents provide expert support with full context

Supported Channels

Voice Calls
Traditional phone support with call routing
Email
Automated email management and responses
Live Chat
Real-time chat support on your website
Social Media
Support across Facebook, Twitter, and more

Key Features

Agent Management
Organize and monitor your support team
Email
Automated email management and responses
24/7 Availability
Round-the-clock customer support
Security
Enterprise-grade security and compliance
AI Assistant
Intelligent routing and automated responses
Quality Monitoring
Call recording and quality assurance

Empowering businesses with intelligent AI agents that transform operations across HR, Customer Service, and Marketing.

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